When an exchange is requested, it is completed in two steps:

  1. A credit is issued for the item(s) returned.
  2. A new order is processed for the item(s) requested in exchange.

Two transactions will be posted to your account; a credit for the returned item(s) and one charge for the item(s) requested in exchange. Please note that billing for the exchange item is subject to payment authorization and once authorized, it will post immediately to your account. While both the credit transaction and the billing transaction for the exchange occur simultaneously, it may take longer for the credit to post to your account depending upon the bank’s processing times for credits.