Zebra Cable prides ourselves in our 100% Satisfaction Guarantee. We will always do everything in our power to ensure your satisfaction! We aim to be as fair, open, and transparent as possible. Please see below and feel free to Contact Us with any questions!
At Zebra Cable, your satisfaction is our guarantee. If for any reason you are not completely satisfied with the products, you may return the unused product for exchange or refund.
Return Guidelines
These are Zebra Cable’s overall return guidelines. All returns must meet the overall guidelines in order for the individual return policy to apply.
- The product is purchased directly from Zebra Cable.
- The returned product must be in a salable condition and exhibits no physical damage.
- Wrong item shipped; Item does not match what was shown on Zebra Cable website; Or items are defective.
- All the original product packaging (including instructions, accessories, trademark, etc.) must be sent back along with the product.
- A Return Merchandise Authorization (RMA) must be provided to Zebra Cable.
If any of the above conditions and requirements are not met, the item is not confirmed as a faulty good, or the product is not returned with prior approval, the return case will be rejected under this policy. In this case, Zebra Cable will not be responsible for any incurring charges.
Note
- This warranty does not cover defects or malfunctions caused by misuse, abuse or improper maintenance, failure to follow operating instructions, or use with equipment with which is not intended to be used.
- Out of policy requests are subject to acceptance by Zebra Cable. A restocking fee may apply.
- Products must be returned to Zebra Cable designated location within 30 days of receiving your Return Merchandise Authorization (RMA).
How to return?
Our Customer Service Team will be happy to assist you for eligible returns, with return instructions, RMA Number (Return Merchandise Authorization) and the return shipping address via email.
Apply on Product Return Form.
Print RMA form and pack it together with products.
After approval, return products with RMA form.
Inspected products once we received it.
Refunds will be processed ASAP.
How to exchange?
Apply on Product Return Form.
Print RMA form and pack it together with products.
After approval, return products with RMA form.
Inspected products once we received it.
The replacement will be shipped out ASAP.
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